Privacy Policy

1. Introduction

Welcome to ToshBus Travel! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our application. By using ToshBus Travel, you agree to the data practices described in this policy.

2. Information We Collect

We collect only the necessary information to provide you with a seamless and secure service.

2.1 Location Data

We collect your location data only with your explicit permission to improve our services, such as providing accurate routes and nearby stops. You can disable location access at any time through your device settings.

2.2 Personal Information

To create and manage your account, we collect:

• Phone number (required for registration and authentication)
• Password (securely encrypted using industry-standard encryption techniques)

2.3 Payment Information

If you choose to make payments through our app, we collect:

• Credit/Debit card details (processed securely and stored in a masked format for enhanced security)

We do not store full payment card details on our servers. Transactions are handled through secure, PCI-DSS-compliant payment providers.

3. How We Use Your Information

We use the collected information strictly for the following purposes:

• To provide and improve transportation services.
• To manage your bookings and optimize user experience.
• To process secure payments.
• To enhance security and prevent fraud.

4. Information Sharing

We do not share, sell, or rent your personal data to third parties. However, we may share necessary information in the following cases:

• Payment Processing: Payment details are shared with authorized payment processors for transaction completion, ensuring compliance with security regulations.
• Legal Compliance: If required by law or government authorities, we may disclose certain information to comply with legal obligations.

5. Children's Privacy

ToshBus Travel is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take appropriate action.

6. User Rights and Data Control

You have full control over your data:

• Updating Information: You can update your profile details in the app.
• Deleting Your Account: You can request account deletion through the app’s settings, which will remove all associated personal data.

7. Data Security

We take your data security seriously:

• All personal data is encrypted and securely stored on Linux-based servers with PostgreSQL databases.
• Payment information is handled using secure masking and encryption techniques in compliance with industry standards.
• Access to user data is restricted to authorized personnel only.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: tashbustravelsupport@tashbus.uz
• In-App Support: Available through the Profile section of the app.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes through the app. We encourage you to review this policy regularly.

By continuing to use ToshBus Travel, you acknowledge and agree to the terms outlined in this Privacy Policy.